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Our story

Founded in 2000, xFact began with a vision to support the public sector through thoughtful, purpose-built technology. From the start, our work focused on helping government and mission-driven organizations navigate complexity, modernize systems, and better serve their communities.

As xFact grew, so did the scope of the challenges our clients faced. Joining forces with DataServ marked a natural next chapter in our story—expanding our capabilities, deepening our expertise, and strengthening our ability to support organizations across technology, cybersecurity, and operational needs. Together, we bring a broader set of resources and perspectives while maintaining the same commitment to public service that has guided xFact from the beginning.

Today, we remain driven by a shared mission: to empower organizations with solutions aligned to their unique business and technology needs. We believe in a future where technology integrates seamlessly into public services—improving reliability, accessibility, and outcomes for the communities our clients serve.

Our expertise

We're experts in consistently delivering tailored solutions to meet the unique challenges of the public sector. With 24 years experience as a firm, and over 100 years of combined experience across our team, xFact brings a wealth of experience in nearly all areas of the public sector technology landscape.

Technology solutions

Whether it’s digital transformation, cloud, or systems integration, we have technology expertise across all the top priorities and needs facing public sector agencies today.

Management solutions

Technology should never be a solution in search of a problem. xFact provides solutions and services across technology business management, customer engagement, risk management, and other policy/governance areas that impact how agencies fulfill their mandates.

Public safety & health

We have especially deep business expertise in the areas of public safety and health and human services. We’ve worked for over two decades with local, state, and federal agencies to define, plan, implement and support critical initiatives in each of these domains.

Our approach

Our approach is grounded in a thorough understanding of public sector needs, combining innovative strategies with practical solutions that ensure successful outcomes. At xFact, we:

  • Put our clients (and their customers/users) business needs first
  • Solve complex problems with agile, cross-functional teams
  • Communicate clearly, candidly, and concisely
  • Co-create value with our clients
  • Implement lasting solutions

Our leadership team

Our team thrives on collaboration, innovation, and a shared goal of making a difference in the public sector through technology.