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The Process-Technology Dichotomy xFact's Transparent Technology Solutions™ define a way of life for managing projects and developing IT solutions that encourages thought before action. The idea is based on the premise that technology changes at a much faster rate than business processes.

Given the relative constancy of business processes, every time a new technology is considered the whole system needs to be re-designed and implemented all over again. Transparent Technology Solutions ™ resolve this dichotomy by de-coupling business processes from the technology that implements them. By doing this, we create a unified vision.


Creating Unified Business Models Transparent Technology Solutions™ resolve the above dichotomy by creating various levels of business abstractions/scenarios from the business strategy perspective. This enables an organization to understand who they are, what they stand for, and how they are going to actualize their mission.

This exercise reveals various competing forces within the organization. For an organization to be successful, it needs to find a "sweet spot" to satisfy all the stakeholders while maintaining balance between resource needs and availability.

The result is interconnected islands of business models within an organization. Each model is linked, yet has the capacity to exist on its own and support varying degrees of automation. Such an approach allows an organization to prioritize tasks and resources for implementation of various models.


Technology as an Organizational Function To use the Transparent Technology Solutions™ approach is to understand an organization's technology infrastructure and business goals before recommending/using any particular brand of technology. An often-missed point is that "Technology is a function of an organization" i.e., technology needs to be implemented and supported by people.

Present and future employees need to play an active part in the selection of technology. Like business processes, the use of technology is based on different business scenarios where the degree of abstraction is dependent on the needs of an organization. The transparency of a solution causes minimal interference to various systems as the technology evolves and changes.


People as Executors and Visionaries Humans play a pivotal role in Transparent Technology Solutions™. As part of a way of life, these solutions help promote balance between present needs and future dreams.

The philosophy is to concentrate on delivering present needs while keeping the future in mind. The leaders of Transparent Technology Solutions™ implementations are expected to perform two jobs - executors and visionaries.


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